Member Highlight

Name: Stacy Blattner
Title: Broker/General Manager
Company: Community Vision, Inc.
# of years in the industry: 15

1.    I am a NAIOP Member because…
We joined NAIOP about a year ago since building owners and developers are our primary focus.  We believe that NAIOP members are one of our most important components for generating sales.  NAIOP is a target rich environment.

2.    How has NAIOP helped develop your business?
In conversations with NAIOP members over the last year it has become clear that the key frustrations are with traditional property management companies.  That feedback has solidified our belief in our re-engineered processes that will benefit the industry as a whole.  We appreciate the members’ feedback and the willingness to help each other.

3.    How did you first get into the industry?
Over 15 years ago, I had the opportunity to join a local firm in the Chicago area to assist in running a portfolio of over 10 million square feet of class A office space;  including an 85-acre POA, approximately 20 satellite offices and staff.  This was the origin of my quest to find out why something is done and how to do it smarter.  I have always wanted to automate processes – to find the most effective way to complete a task that was prone to error due to using old technology or “it has always been done this way” or “if it ain’t broke why fix it” mentality.  Some people don’t like change. . . I embrace it and here we are.

4.    What is the newest technology you have used that resulted in tremendous benefit to your business?
Robotic Process Automation (RPA) is the newest technology that Community Vision is implementing. RPA allows the company to automate routine, non-value added tasks as routine data entry tasks that require no judgement. The use of it enables our staff to focus on business processes requiring human judgment.

5.    What business advice would you give someone just starting in the industry?
Listen carefully to your audience, see the world through their eyes and adjust accordingly.